Call Today: (865) 982-3560
Friday, January 27th, our office will be closed at 11:00 a.m. and reopen by 3:00 p.m. for the services of our family member, John Myers.

Beginning February 18, 2023, prices will increase for the Invoice Cloud automated and online system for credit card payments.


S.B.C.U.D. has been providing reliable water service to our customers since 1958. We started out 60 years ago with only 1,300 customers.  Today, our service has flourished into over 16,000 homes, businesses, and schools in Blount County, Friendsville, and Louisville, which is approximately 30% of the county's population. Our service area covers 150 square miles and incorporates 5 decentralized wastewater systems.  On average, our customers use 3.5 million gallons of water each day.

The service of providing quality tap water is often taken for granted when we turn on a faucet in our homes, but we can tell you from experience, it is no easy task to provide this quality service. We manage one of the greatest natural resources that is on this earth, that is essential for life. Our earth is covered in 70% water, and only 1.6% is fresh water. We have a phenomenal team of people at S.B.C.U.D. that are proud to be a part of providing this quality service to Blount County. We operate on the principle of proactively planning today, so we will be prepared tomorrow. As a customer, you are very important to us and a very important part of this business, and we thank you. If you have questions or problems or a specific need related to our service, please contact our office, 865-982-3560, at any time.

Our service area
is one of the fastest growing areas in East Tennessee as we have consistently added 400 new customers each year for the past five years. In the summer of 2004, we began operation of our new state-of-the-art Water Treatment Facility located on the southernmost end of State Route 129. Our new facility gave us the independence we needed to continue to provide our rapid growing service area with abundant, reliable water service for many years to come.

SBCUD operates on the principle of proactively planning today, so we will be prepared tomorrow. Our Senior Leadership and staff are committed to our customer's needs, and we welcome the opportunity to answer any questions or concerns you may have.  

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