Privacy Policy

Effective Date: 04/13/2026

South Blount Utility District (“Company,” “we,” “our,” or “us”) operates the website SouthblountutilitySouth Blount Utility (the “Website”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

• Name
• Phone number
• Email address
• Account or service information
• Billing and payment details
• Any information submitted through forms

Non-Personal Information

We may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited and usage data

2. How We Use Your Information

We use your information to:

• Manage utility accounts and services
• Process payments and billing
• Respond to service inquiries
• Communicate regarding outages or updates
• Improve our Website and customer service

3. Sharing Your Information

We do not sell or rent your personal information. We may share your information:

• With authorized staff or service personnel
• With payment processors or service providers
• With government agencies when required by law

4. Billing & Payment Systems

Payments may be processed through third-party platforms. We are not responsible for their privacy practices or system performance.

5. Cookies & Tracking Technologies

We may use cookies and similar technologies to:

• Improve Website functionality
• Analyze traffic and performance

You may disable cookies through your browser settings.

6. Data Security

We implement reasonable safeguards to protect your information. However, no system is completely secure.

7. Third-Party Links

Our Website may include links to third-party websites. We are not responsible for their privacy practices.

8. Public Records Disclaimer

Certain information submitted may be subject to public records laws and disclosure requirements.

9. Your Rights

You may request to:

• Access, update, or correct your personal information
• Opt out of communications where applicable

To do so, contact us at:

Phone: (865) 982-3560

Email: support@southblountutility.org

10. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Updates will be posted with a revised effective date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

South Blount Utility District

Phone: (865) 982-3560

Email: support@southblountutility.org